Arbor - Parent Portal/Parent App
We’ve chosen Arbor to help us manage our school.
Arbor is a simple, smart and cloud-based MIS (Management Information System), which helps us work faster, smarter and more collaboratively as a school. Via the Parent Portal and Parent App, we can keep you informed about your child’s life at school in a much more accessible way. Log into Arbor to see and update your child’s information, get live attendance updates and monitor their homework assignments and behaviour. Additional functions will be coming online throughout the year.
The Parent Portal works on Google Chrome (computer or laptop) and you can download the Parent App from the App Store or Google Play Store on your phone (Android 5.0; iOS 10.0 and upwards).
Please click on the following pages for further details regarding the Arbor functions we are initially using at Cheam:
A link to the Student App/Student Portal Information page can be found here.
Frequently asked Questions
As we move from Integris to Arbor, we understand that parents and carers may have questions. Below you'll find answers to the most commonly asked queries to help guide you through this transition. If you need additional support, please don’t hesitate to contact us.
How can I get assistance with setting up a new Arbor account?
The email you receive from the school will contain a link inviting you to create an Arbor parent and guardian account. Should you have any issues in creating your account, please contact datateam@cheam.sutton.sch.uk for support.
Why did the school decide to switch from RM Integris to Arbor?
After a thorough review, we found that Integris was no longer meeting our needs. We decided to transition to Arbor to streamline the apps and resources parents need to sign up for and regularly log into, making it easier to manage multiple platforms. It will also improve the efficiency and effectiveness of our communication and information management.
Will we lose access to information previously shared via the RM Unify Parent Portal, IRIS and Satchel One?
We will not be able to retrieve information previously shared with parents or students. However, our systems do have all this information, so if there is anything you require, please let us know.
What happens if my contact details change?
Please ensure your contact details are up to date to receive the latest information. Notify us of any changes by emailing: office@cheam.sutton.sch.uk
What happens if I have a child/children at another school that also uses Arbor?
If you have children at more than one school, your experience of logging into the Parent Portal and Parent App will be a little different. If you use the same email address on your profile at both schools, you will be asked which school you want to log into when you visit login.arbor.sc or go to log into the Parent App.
This means that if you have two students at different schools, you will have two separate accounts, and Arbor won't link these accounts, other than at the login stage on the Parent App or on the login.arbor.sc page. To view the information for each child at their respective schools, you will need to log out of one account and into another.
Arbor Parent Portal/Parent App Guides
Help is available for parents/carers at the Arbor Help Centre.
Here are a few helpful guides focusing on some of the key features of the Arbor Parent Portal/Parent App. Please note that not all features may have been activated by our school.